Our Guarantee/why buy from us
Competitive Price: We always offer the lowest price to each client on www.flashlightbox.com. You can match your item with any other online site, you’ll find that you will get the best value from us.
Good Quality: To Ensure the best Quality and service, all products are inspected by our team twice before we send our products out, first in the factory’s QC department and again in our Delivery QC Centre. Sometimes, damages in transit are unavoidable. If you get a damaged or defected item, you may return your purchase within 15 days of shipment for a refund or an exchange. Beyond 15 days, our products are guaranteed against defects or damages.
Safe & fast shipping: We guarantee that every online transaction you make will be 100% safe. We will make sure each item is packaged well and delivered successfully within 24 hours after we get the clear payment for the item. We’ll keep tracking each shipment and updating the status twice a week until you get your item.
Best Service Team: Our Customer Service Team and Live Chat are available 24 hours a day. All your emails or problems will be replied to within 24 hours.
Your satisfaction is always our first priority. We will do everything we can to make you satisfied and provide the best service to you. Please feel free to contact us if you have any questions about your purchase, we will be more than happy to help you and provide appropriate solutions.